My search and mobile menu are not working on my mobile Debut theme.
I have already tried adding the following in my Theme.css, but it did not work.
.mobile-nav-wrapper.js-menu–is-open{
transform: translate3d(0px, 160px, 0px) !important;
Hey @WillyWill ,
Without being able to see your store, it’s difficult for me to establish exactly what is happening. Would you mind sharing your store URL so I can take a closer look?
Look forward to hearing from you!
Thanks, @WillyWill !
The first thing I would recommend is if you have a developer on staff or someone who has touched the code, to ask them to double-check their work.
If there’s no one else on the account, you can check yourself by going into Shopify Admin > Online Store > Themes > Actions > Edit Code and then click on the different templates in the left-hand menu of the code editor. You’ll see an area at the top of the editor that shows the words “Older Versions” (looks like this) and if you click it, it will show you a drop-down list of any previous versions of the theme (with respect to code changes). You can revert your theme to an earlier date, if there’s an option listed, but PLEASE NOTE: if you do this and save it, you will lose any code changes that you’ve made since the date you’re reverting back to. That said, we recommend duplicating your theme first if you’re unsure about what the reversion will do.
A clean version of the Debut theme shouldn’t be acting like this, so if this doesn’t work, there could be another issue going on. In this case, we’ll need to access your account directly in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.
Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Can I have someone assist me through chat or email? I have had several people from the apps that I have take a look at my site.
Certainly, @WillyWill !
Follow this link to be connected directly with a member of our team via live chat.
How long will they be available? What are their hours??
Live chat is available 24/7 so you can access support for your store at any time, from anywhere in the world!