Updating Media
Can someone help me towards what is happening I don’t have a clue what is happening and how to fix this
Topic summary
Issue: A store owner received a “shop flagged” notice and is unsure what’s happening or how to fix it.
Evidence/Context: The post includes an image of the notification/email and a screenshot showing where to find sender details; these visuals are central to understanding the situation.
Advice/Latest Update: A responder suggests the message is likely a scam email and recommends clicking the arrow in the email client to check the full sender address to verify its authenticity.
Actions suggested:
- Inspect the sender’s email address via the arrow/detail view.
- Confirm whether the email is legitimate before taking any action.
Status: No confirmation yet on whether the shop was actually flagged by the platform. No resolution; verification of the email source is the immediate next step.
Open questions: Is the email legitimate? If not, what recovery or security steps are needed after confirming it’s a scam?
Hi @lzclothing
I recommend you click this arrow to check what email address has been sent from. I guess this is a scam email.
