Hello,
I just opened my shop today and it is not charging taxes on my items. My admin says I am signed up to charge local taxes in the state I live in, but they are not being charged to the customer. I double checked that each product is selected as physical and needing to ship. Please help!!
Thank you
Have you turned taxes on? There should be a place in your settings where you turn taxes on for your state or any/all states. If that isn’t turned on, Shopify won’t know to collect taxes.
In Shopify Plus, you open settings/Taxes and Duties/Region, select the state and enter the registration number, then click collect taxes. You version of Shopify may be different.