I recently paid a professional to build a beautiful dropshipping store for me on Shopify. I was added to it as a staff account at first, during which time I was able to log in and view both the store and the dashboard. After ownership of the store was transferred to me, I was prompted to select a Shopify plan and enter a payment method. I did that, but then I was taken to a window that said the store was unavailable (see attached pdf). Further attempts by me to access the store were unsuccessful.
I am so sorry about this experience and understand that you will want this resolved immediately.
If you do not have a ticket number yet, I will suggest reaching out to the support team, you can reach out for account support here as they are best equipped to investigate and get this sorted for you.
Please let me know if this was helpful or if you have more questions.
Eunice here from Shopify. Thanks for posting. Welcome to the Community, and congratulations on the new store!
I recommend contacting Shopify Support to resolve this issue. A Support Advisor will be able to take a look at your account and support you going forward to get you back up and running. You may get in touch via chat, email, or call-back by following this link. For the fastest support, I recommend selecting the chat option.
What does your store sell? Will you be changing it up, or keeping it the way it is? I’d love to learn more about your new business.
I’ve always loved the dropshipping business model. If you’d like to, here is Shopify’s Ultimate Guide to Dropshipping 2023. There might be some helpful tips and tricks in there for you
