My Shopify POS Pro subscription expired and I was going to reactivate it and all the tiles I set up for ease of access for my team disappeared. Is this supposed to happen? My tiles were just collections and I didn’t use any apps or anything complicated for my tiles.
Topic summary
A user’s custom POS tiles disappeared after their Shopify POS Pro subscription expired. The tiles were simple collection-based setups without any apps or complex configurations.
Key Question:
- Is this automatic tile deletion expected behavior when a POS Pro subscription lapses?
User’s Situation:
- Had configured tiles for team ease of access
- Only used basic collections (no third-party apps or scripts)
- Considering reactivating the subscription
Status: The issue remains unresolved with no responses yet explaining whether this is intended functionality or a potential bug.