Hello everyone, good day. I created a shopify store recently and also bought and linked a domain name from a third party provider. So far, the domain won’t even connect when I try to visit the url ( beststore24.com is the web address). I get the below error. Unable to connect> > An error occurred …

I can confirm that “ beststore24.com ” is now working (just tried going to that URL, and it does bring up the Shopify store). I can also confirm that your DNS records (A-record and CNAME record) are set correctly, so there should be no other issues moving forward.

Hi @StephensWorld , This issue is a general issue. My site neutriherbs.ng has been inaccessible from Nigeria without VPN since Monday. [Screenshot 2024-03-07 at 14.51.45.png] The problem persists as I realize I can’t access other Shopify websites from Nigeria. I still cannot access even this bes…

Please, can the Shopify technical team look into this as this is seriously crippling our businesses?

@AUST is the issue sorted for you ?

No, it’s not. back and forth with Shopify support they take over 12hrs to reply with nothing to show. I’m considering changing platforms from Shopify to something else

It seems to be a general issue. I am having the same issue with a website I am currently developing for a client, I can only access it through VPN which is not supposed to be.

I am also having the same issues with my website. It’s been a long back and forth with support and they don’t seem to know what the issue is because its hard to replicate the issue if you are not in Nigeria. My guess is that the recent ban of some crypto websites in Nigeria by the ISP has directed …

Hi all, My site had long been restored as you can see neutriherbs.ng neutriherbs.com.ng.

Hi, Kindly share what you did to resolve it. I have been a shopify customer for years and this issue is not new. It happens every once in a while without store owners even knowing. The last time it happened and stayed long was late 2022. I see your store is working and opening fine. Kindly advise…

My shopify store's domain not opening in my country, opens in european and north american countries

Shopify Discussion

twd March 7, 2024, 2:04pm 3

Our store also thedivashop.ng is having issues only in Nigeria from Monday

@IsaacWarike did your issue get sorted and if so how did you sort it

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My shopify store's domain not opening in my country, opens in european and north american countries

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