Hello everyone, good day. I created a shopify store recently and also bought and linked a domain name from a third party provider. So far, the domain won’t even connect when I try to visit the url ( beststore24.com is the web address). I get the below error. Unable to connect> > An error occurred …

Hello Kris, I’m sorry to see you having the same issue, my clients have had this issue for a while until we tried this solution by AbdullahBolaji, I tried this for some of my clients and it has worked for them: Go to your domain host, (for example, Namecheap or Shopify) switch your IP at your doma…

It looks like your store is back.

Thanks for this. Can Shopify team make this information available to Nigerians. Most are struggling with this

Hi Tope, Thank you so much for your help! The solution worked perfectly.

Hi Tope, I had the same issue my website not working in nigeria , and i spoke several time with shopify support with no result. Can you please guide me how to switch my IP at my domain host to “23.227.38.72” . did you mean the A record? it is right now 23.227.38.65

Hello, Am facing the same issue too but I just figured out sth this morning that worked for me ( Nigerian of course) I added “www” to the URL ( www.mystorename.com ) and it worked even without a VPN .. You can try it out too and let me know

This was very helpful bro. Thanks a lot. My website just dey stress me out. But thanks to you it has worked.

My shopify store's domain not opening in my country, opens in european and north american countries

Shopify Discussion

Gilgal January 31, 2025, 1:10pm 59

Pls am facing the same issue , should I point the A record to this IP address that you just gave

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My shopify store's domain not opening in my country, opens in european and north american countries

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