My store got terminated without any explanation

Topic summary

Main issue: A 17-year-old seller running a clothing brand under their parents’ name lost access to their store; an email states the store was terminated without a stated reason.

Impact: Existing orders were processed, but funds are on hold for 120 days. The seller is frustrated about losing product and not receiving the revenue.

Context: The account was created using the parents’ identity due to the seller’s age; it’s unclear if this relates to a policy violation.

Status and open questions: No explanation or resolution has been provided. The poster seeks clarity on why the account was terminated and how/when held funds might be released.

Notes: No images or attachments are included.

Summarized with AI on December 21. AI used: gpt-5.

I’m 17 years old and I started a clothing brand by going under my parents name and when I try to go back into my it doesn’t let me in and then when I go to my email it says that my store got terminated without any explanation. I don’t know what I did wrong I went under my parents name and that happened to me. I also have some sales on there and it says the money is on hold for 120 days. its aggravating because I am losing half of my product and not getting the money for them.