i m really crying my store is down and shopify has no livechat, i bet they wont compensate my loss.
Hi, @Wannawigs .
Thank you for reaching out. I am sorry you are having difficulties accessing our Support Team. I will try my best to help solve this but I will let you know that I am not able to access specific store information through our community forum due to our security measures in place.
I need some further information to dig deeper into this to help get your store back up and running. Are you receiving an error when trying to access your store? Have you received any emails from us regarding this? Please check your spam/junk mail, as it could have ended up there. Are you able to provide your URL so I can test it on my end? Do you have access to your Shopify admin? Once I have more information, I would be happy to help figure out the issue with you.
Please let me know if you have any questions!