My store is inactive for the last 2 days. I have consult the support Team twice but till now my problem is unresolved. Actually my payment to Loox app was failed because of my negligence being new to shopify. So i consult to shopify to activate my store so i can make payment, but till now there is no reply from support Team. Please resolve the issue.
Hey,
Tamarry from the Loox team here - happy to help 
Could you please send us your myshopify.com URL to our email address support@loox.io?
We’d be more than happy to assist you with this!
I have sent you the email on above given mailing address. Please check inbox.
Regards