My store isn't opening in my phone

Topic summary

  • Issue: The store fails to open on the poster’s mobile browser, but loads on other people’s phones.
  • Details: No device, OS, browser, or error message information provided. No screenshots or attachments.
  • Discussion status: No troubleshooting steps or solutions shared yet; no responses visible.
  • Outcome: Unresolved. Key unknowns remain (specific browser/OS, network, cache, or account-related factors).
Summarized with AI on December 17. AI used: gpt-5.

my store is not opening on my browser on my phone but opens on people’s phone.