My store just went blank with a black chat with us at the bottom

Store Feedback
1

@links to members

2

You should probably get a programmer to have a look at it and if no solution is gotten, you should reach out to the Shopify support staff.

3

Hi, @Swan1 .

Thanks for reaching out to the Shopify Community.

I understand you’re experiencing display issues on your end. To gather a bit more context, could you provide information on the following:

  • Your store URL (so we can try to replicate the issue)
  • A screenshot of the display issue.
  • What browser/device are you using?
  • Is it just your storefront affected, or is your Shopify admin as well?
  • Are customers experiencing this issue?

Once we gather more context, we’ll be able to investigate further and troubleshoot effectively.

I look forward to your reply.

4

@Swan1 ,

Share the store URL with us, or contact to shopify support team

They will guide you and let you know the exact issue.