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hello am having issue of my store shutdown almost four days after pay subscroptions and and everything was working normal, after that i emailed shopify help center to help me to check out what is going on instead of receiving the reason why my store closed , just received below email from riskperation team , i can,t chat with shopfy now , no other way of communication any support or advise will be highly appreciated .
Hello there, here from the Risk Operations Team at Shopify. We are writing to you in regards to your account
This email is to inform you that after reviewing your information and website we believe your business presents a level of risk that we will be unable to support with Shopify. I know this is not ideal, however we won’t be able to help with your business.
At this time since Shopify has been deemed not a good fit for your business you will need to research other e-commerce platforms to find one that will be suitable. Regrettably we are not able to make recommendations to merchants.
Please note that for security and privacy reasons we are unable to divulge the results of our reviews and investigations. Once an account has been declined the decision is final.
Thank you and I wish you all the best with your business going forward!
Kind regards,
Dodd
Risk Analyst | Shopify