my store utl is : www.perfumexnow.com
any suggestion or solution is appreciated.
regards
Hey @jax53 ,
Welcome to the Shopify Community!
I just had a look at your website and it appears to be up and running as normal:
Are you still facing trouble on your end? If so, does the white page appear on a particular product or area of your site?
Tip: While I was browsing your store, I noticed on the homepage that the second image slide is blank. Another photo of your perfume products would look great here!
Look forward to hearing from you,
the entire website. is just a plain white page
I’ve got a few things for you to try out, so we can pinpoint where the issue is stemming from:
1 ) Incognito/private mode on your browser - login to Shopify once you’ve done this and see if you’re able to access your website.
2 ) I suggest clearing your browser cache and make sure you are operating on the latest version of Google Chrome. When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites:
- Click here for instructions on clearing your cache
- Click here for instructions on launching an incognito browser
3 ) You can try using a different browser or device (like a phone). If your website works normally in one browser and not the other, it’s a browser issue and the cache needs to be cleared.