When I ask friends to visit my Shopify store, I don’t see them on my shopify analytics. Is it possible that my website is redirecting to a duplicate website under another domain?
Topic summary
Issue: Storefront visits from friends are not appearing in Shopify Analytics. The store owner wonders if visitors are being redirected to a duplicate site on another domain.
Potential causes suggested:
- Redirects to a duplicate store/domain, possibly sharing the same or different tracking code (the script that records visits).
- Visitors using ad blockers, private browsing, or VPNs that can block analytics tracking.
Recommended checks:
- Inspect the store’s page source to look for redirect scripts or references to other domains.
- Review analytics for duplicate pages or unusual referrers that indicate cross-domain activity.
Owner’s follow-ups:
- Provided a domain reference (“rolem edesign.com,” unclear due to spacing/typo).
- Asked for step-by-step guidance on how to perform the checks.
- Asked the responder when and from where they clicked the URL to validate tracking.
Current status: No concrete resolution yet. Action items pending include clear instructions on checking for redirects/duplicate tracking and verifying whether visitor sessions are being blocked by privacy tools. The discussion remains open with unanswered questions about implementation details.
Hello @Role ,
It’s flareAI - your Fully Automated Free Sales Machine here. We are helping Shopify merchants providing solutions for the last few years in Shopify Community.
If helpful, please consider Like and Accept solution.
It is possible that your store is redirecting to a duplicate store under another domain. This can happen if the duplicate store is using the same tracking code as your original store or if the duplicate store is using a different tracking code but the IP address is the same.
You can check the source code of your store to see if there are any redirects or duplicates. Additionally, you can check the analytics of your store to see if there are any duplicate pages or referrers.
It’s also possible that your friends are using ad-blockers, privacy modes, or VPNs that could prevent the tracking of their visits.
If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.
Gina
flareAI
yes, rolemedesign.com
How do I do all of this?
When did you click my url from where?