Hello..
Me website is directing to another url since the morning. I tried all the steps given from Shopify support and still the same. I’d appreciate if someone can help me.
My website:
Thank you
Hi @Hessa1 ,
Thank you for reaching out. When I go to https://sparklebyhessa.com/ in my browser window I am taken to https://sparklebyhessa.com/password, which is expected behaviour when your password page is enabled:
Can you please share with me the spam URL you are redirected to when you visit your site? Can you also please try accessing your domain via another browser, or a private or Incognito window, and let me know if you get the same result?
Hello @Victor_5 ,
Thank you for reaching out
It seems like the problem is with the theme. The old theme is live again, and it redirects to the crypto website.
Hessa
Hi @Hessa1 ,
Right, that is strange. What is the URL of the website being linked to? Which theme are you using?
Hello Victor,
it links to crypto loot.pro
Theme is called minimal and bought long time ago, I can’t find the seller