my website shopify was flagged as compromised by google ads

Shopify Discussion
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Topic summary

Multiple Shopify store owners report their Google Ads being disapproved since March 21, 2024, with Google flagging sites as compromised and citing malicious redirects to hlmiq[.]com. Despite these warnings, external security scans (Sucuri, Google Transparency Report, Search Console) consistently show no malware.

Common troubleshooting attempts that failed:

  • Scanning theme files and products for malware
  • Hiring multiple Shopify experts to inspect code
  • Contacting both Shopify and Google support (neither found issues)
  • Resubmitting ads (temporary approval followed by re-flagging)

Potential solutions mentioned:

  • One user (Brijeta) initially resolved the issue by deleting specific UTM-tagged campaigns identified by Google, but ads were later disapproved again
  • Later, Brijeta reported success after removing all website redirects, geo-location retargeting, and Typeform redirects
  • One user questioned whether the PushOwl app might be involved

Current status: Most participants remain stuck with no definitive solution. The issue appears widespread among Shopify users, with Google providing inconsistent feedback upon rescanning. The discussion remains unresolved for the majority of affected store owners.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
4

Hey there,

im facing the same issue.

Google disapproved all my ads for the reason below.
"Google detected malware/links that are potentially harmful to the website visitors. It seems that your site (landing page) redirects users to malicious links or triggered when clicked. Below are the links that we’ve detected:

  • hlmiq[.]com

Recommendation:
Please contact your webmaster to remove these links and check for other potential harmful links. You may assess your site using Google Search Console (previously known as Webmaster Tools). "

I contacted google and Shopify support but they couldn’t provide me with more informations.

I also checked the the Domain in Search Console and other Google Tools. No problems could be found.

I also hired an Shopify expert, who couldn’t find the links in the code.

I scanned our business computers and the website for malware. No threats were found.

It seems as more Shopify Users have this problem. It started March 21.

Did someone found a solution to solve this problem?