Hi,
I am getting the very infamous “myshopify.com is currently unavailable” error message.
I previously got this same message on a different store I was creating and waited a whole week for someone to help me resolve the issue. The support person didn’t tell me what was wrong just said he has transferred it to expert team, they are reviewing it and that they will contact me through email. (even though I’ve been trying every day to login and I was checking my email, spams, but no response )
During this time I created a new store because I did not know when shopify would assist me. Just 3-5 days into my new store I am getting the same message. Can someone please help me address this issue promptly? The 1$ bill was also deducted from my account.
Hi @sharjeel_07
This is Richard at PageFly - Shopify Advanced Page Builder app.
That sounds like a frustrating experience! While I can’t directly fix the “myshopify.com is currently unavailable” error, here are some steps you can take to get help from Shopify support and potentially get your new store up and running quicker:
1. Try Alternate Contact Methods:
2. Provide More Details to Community Forums:
Hoping my solution helps you solve your problem.
Best regards,
Richard | PageFly
That’s the same thing. I have talked to almost 5-6 support members including you guys here.no one provides any solution for my problem. Just keep delaying and giving excuses that we can’t do anything and go to help center and go to there and there. What are you guys here for if you all can’t help someone with this just one issue. It’s two days, I got no mail, no solution and no access to my store. Where is your expert team? No one replied me or contacted me through email. This issue is like a nightmare for me, for you it might just be something that you guys can Easily ignore. But for me, it’s really very important. Even on my last store that went through this same issue, i have received no email and it’s about to be almost 10-12 days. If you guys can’t even help a single store, what are you guys getting paid for? Just to say that sir you have to check and wait for the mails? Just add this label on your website that if you have any solution just keep waiting, we don’t care… And leave your jobs. Very disappointed!
If you need some information or detail about my store to solve it, at least ask me. I’ll provide you those things here no issue. But at least resolve this issue.