Hi, We’re using narrative theme and put video in the video slide section. It work on desktop mode but not working on the mobile mode. Would appreciate any input on this. TIA

Your store is password protected. Can you share a preview URL?

Hi , I’m having the same issue, could you please help ? Many thanks

@CopelandAudio what’s your store URL.

@thespartner this is done by intention and the video is hidden through CSS on mobile devices and an overlay image is displayed instead.

Hi @Visely-Team , I have the same problem and I can see that the iframe section is hidden when changing from 800x600 window to a mobile one. However, I don’t know which lines should I change on my theme.scss.liquid. Could you help me? Best regards, Alex

store URL is copeland-audio.myshopify.com Password: Estilla01 Thanks a lot !

@CopelandAudio the video is not displayed by intention and not as a result of an issue. You might want to reach out to the theme developer support.

@Visely-Team thanks for getting back. Yes, I am aware of that, but I would like it to be displayed. Do you maybe know what exactly do I need to change in the code so it displays? Thanks.

Hi facing the same issue. Tried multiple solutions. Please help!

@Ali_Sheikh what’s your store URL.

Narrative Theme - Video is not playing in mobile mode

Shopify Discussion

CopelandAudio October 26, 2020, 9:53am 17

@Visely-Team

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Narrative Theme - Video is not playing in mobile mode

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