Hi, We’re using narrative theme and put video in the video slide section. It work on desktop mode but not working on the mobile mode. Would appreciate any input on this. TIA

Your store is password protected. Can you share a preview URL?

You can remove the play/pause button simply by removing it from the slidewhow.liquid source file. Hope this helps :slightly_smiling_face: P.S did you work out how to override the setting and get video play in mobile portrait mode?

how did you manage to get the video onto mobile view there isnt an option for me

Same problem over here not sure how to solve it

I converted to Vimeo, compressed the video and also pasted the link from my video upload to my shopify. Auto play doesn’t appear.

Hey Chris, I see you found a solution and playing video on your store now? How did you manage? //Johan

I found a solution for this issue, it does require code changes in 3 files. Couple of notes before making these changes: Duplicate or make a copy and save the files you are changing so you always have the original. If you change the screen size from desktop to mobile or visa versa you will notice…

i have the same problem, can someone please help me with that ??

Did you find a fix for auto-play and looping for the video in the narrative theme? I’m trying to get my product videos to auto-play + loop but haven’t found a result.

Narrative Theme - Video is not playing in mobile mode

Shopify Discussion

Chris_NICSTAND March 23, 2021, 2:07pm 35

Hey there- Ive the same problem but couldn’t find a solution. Can you help me out?
Nicstand.com

pw: asdfghjk

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Narrative Theme - Video is not playing in mobile mode

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