Hi, We’re using narrative theme and put video in the video slide section. It work on desktop mode but not working on the mobile mode. Would appreciate any input on this. TIA

Hi, I’ve found the problem. It was due the link to youtube. Im using vimeo instead and it worked. Thank you.,

Hi there, I’m having the same problem and tried using Vimeo instead. This didn’t solve it for me. I have a feeling it isn’t possible to have looping auto play video on mobile with the narrative theme. Is that right? Or is there some code I can use to make it work? Thanks in advance

The issue with the theme, in this case, is that the source code includes a rule to support video play-back only past a certain screen width threshold. If the screen of the mobile device is narrower than that minimum size, then the video does not play, and instead, you get your chosen thumbnail displ…

So nobody has a solution for this? I was following other forum suggestions and was able to put a code that lets the video play regardless of screen size but then I could not edit the screen width. Can anyone help with resizing?

Hi Please assist if you can - I have this same issue. Thanks Eric

@thespartner what’s your store URL?

www.thespartner.com , password “thespartner”, thanks

Hi , I’m having the same issue, could you please help ? Many thanks

Narrative Theme - Video is not playing in mobile mode

Shopify Discussion

Visely-Team April 18, 2020, 9:16am 4

Your store is password protected. Can you share a preview URL?

Topic		Replies	Views
Narrative Theme - Video is not playing in mobile mode Shopify Discussion	0	16	September 14, 2021
Can I play a slideshow video on the mobile version of the Narrative theme? Store Design	1	33	October 13, 2021
How can I enable video play and audio in the Narrative theme slideshow on mobile? Shopify Discussion	2	59	May 20, 2022
Why is my homepage video constantly loading on debut theme? Technical Q&A	161	1114	July 4, 2023
How to add my own video to product page (Not youtube video) Shopify Discussion	119	5159	November 24, 2024

Narrative Theme - Video is not playing in mobile mode

Related topics