Navigate to Admin bar is missing

Topic summary

A user reports that the admin bar (which appears at the bottom of their live Shopify site when logged in) is missing on one computer but displays correctly on others.

Troubleshooting steps already attempted:

  • Using Chrome with the same profile across all devices
  • Testing in Microsoft Edge browser
  • Testing on both Windows 10 and Windows 11 (works on one Windows 10 machine but not others)
  • Disabling all Chrome extensions
  • Testing with/without firewall and antivirus
  • Using incognito and regular browsing modes
  • Clearing browser cache, cookies, and history

Current status:
The issue remains unresolved. One response appears to misunderstand the question, suggesting navigation changes in the Shopify admin dashboard rather than addressing the missing admin bar on the live site. The original poster is still seeking a solution to make the admin bar appear consistently across all computers.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.

The admin bar that appears at the bottom of the live website when I am logged into admin is missing on one of my computers, but is showing on others. I want to have it on all of them but cannot work out why it won’t show on all computers.
Any suggestions?

Things I have tried already and didn’t work:
These all use Chrome browsers, all logged into the same Chrome profile so the settings are the same.
All logged in as the same admin account.
I have cleared cache and cookies, and browser history.
Tested ingognito and regular.
Tested with/ without firewall and antivirus.
Turned off all Chrome extensions.
The problem exists on both Windows 10 and Windows 11 (but does work on one Windows 10).
I have also tested in Microsoft Edge browser.

I am really at a loss as to why I cannot get it working on all computers.

2 Likes

Hey @TMPDAN

Navigation tab is now in Menus under Content in your Shopify admin dashboard.

Best Regards,

Moeed