Need advice/mentoring on correctly setting up the favicon

Technical Q&A
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Topic summary

A Shopify store owner has been attempting to display their favicon on Google search results for three months. On November 12th, they uploaded a .ico file (with Google’s recommended pixel resolution) directly to Shopify’s media library.

Current situation:

  • The favicon is not yet appearing in Google search results
  • They’ve requested Google to recrawl their URL to expedite the process
  • Uncertain whether to continue waiting or if they made an implementation error

Identified issue:
A respondent pointed out that the favicon hasn’t been properly attached to the Shopify theme itself. Screenshots show the theme settings lack the favicon connection, which is why it’s not displaying on the website.

Recommended solution:
Properly connect the uploaded favicon file within the theme settings. Once correctly implemented on the website, it should subsequently appear in Google search results. The respondent offered further assistance with the setup process.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Over the last 3 months we’ve been trying to get our favicon to be displayed on google.
The last method we used was on Novemeber 12th. Were we uploaded directly the favicon .ico to the shopify’s media option.

Goodboypet_0-1733236172872.png

(“.ico” file on our content tab - The icon should have the google’s recommended pixel resolution).

We know it can take google more than a co (on the google console web) uple of weeks to index your website again.

We’ve also asked them to recrawl our url in an attempt to hasten this process a little bit BUT since we are inexperienced on this subject we don’t know if we should keep on waiting or maybe we made a mistake that needs to be adressed.

So we’re asking for an advice or mentoring on this subject

Thanks in advance

Ps. Our site is “https://www.goodboypet.cl”

2

Hey Goodboypet,

I believe the issue is because your favicon hasn’t been attached or added to your theme yet. See screenshot below.

PaulMartin_1-1733292871737.png
PaulMartin_1-1733292871737.png533×143 11 KB

When connected correctly, your favicon should show up on your website. Like mine:

PaulMartin_2-1733292926203.png

Then, once connected correctly, it will then show up in google.

PaulMartin_3-1733292952295.png
PaulMartin_3-1733292952295.png1142×389 27.6 KB

Let me know if you need help with this, I’d be happy to assist you.