Need assistance with gift card quantities

Topic summary

A Shopify store owner encountered an issue where gift card product pages displayed โ€œ0โ€ for denominations because the backend doesnโ€™t allow quantity adjustments for gift cards.

Problem Details:

  • Gift cards were added to the store
  • Each denomination shows โ€œ0โ€ on the product page
  • The Shopify backend prevents adding quantities for gift card products
  • A screenshot was shared to illustrate the issue

Resolution:

  • The issue was resolved through email support
  • Shubham and his team provided professional assistance
  • The store owner highly recommends their team for Shopify troubleshooting and development needs

The thread is now resolved with positive feedback for the support received.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.

Thank you so much for your kind words! It was a pleasure working with you, and weโ€™re always here to help :slightly_smiling_face: