Does anyone know what exactly I need to do so that when we send draft orders to customers, they can enter their own discount codes? It’s imperative we have this option for our brand ambassador program that is launching soon. Thanks! Stacie

Hey @stacie , Just to make sure I follow - you’ve tried creating a draft order in the following screen: [image.png] And then when the invoice arrives at the customer’s email: [image.png] You’d like then to be able to add some discount code. I’ve just added the link to the discount when I send…

@Red_Cap_Tom We won’t know if the customer will even have one. I just need them to be able to enter one just like they are able to when they are checking out from our website.

@stacie OK, so just to be perfectly clear about it - Shopify does not support allowing the customer to insert a discount into a checkout page page right now - see the link or the highlighted comment below: https://help.shopify.com/en/manual/orders/create-orders#set-item-or-order-discounts [image.…

@Red_Cap_Tom thank you for trying to help! At least now I know Shopify doesn’t allow it.

Sure, no worries. If you are a Shopify Plus merchant and would like to do some workaround there, ping me and I’ll see what I can do.

I need to enter a discount code to an order that i have set up inside of shopify. I can apply a discount but not a discount code. when i do this i cant run any of the reports for discounts by discount codes.

Hi stacie and other store owners, I have made an app that allows customer to input discount code at the checkout from draft order! The default checkout from the “send invoice” button does not allow customer to input discount code, but with this app, you can create a separate checkout from the dra…

Adding our name to the list of people who need this as a standard feature!

We manage 11 Shopify sites all on Shopify Plus and need this on all. If there is a way to make the draft order invoice support entering Discount codes in Shopify Plus accounts, please explain.

Need customers to be able to enter discount code on draft order invoices

Store Design

BBQ4All September 12, 2023, 2:57pm 16

Same exact issue. We need to allow customers to use discount codes in draft orders sent as invoices.
Shopify, when is this issue going to be addressed?

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Need customers to be able to enter discount code on draft order invoices

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