Need Help Adding "Made to Order" Enquiry Option in Inova Theme

Shopify Apps
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Topic summary

Goal: Add a “Made to Order” enquiry option on the Inova theme so customers can submit email/contact details to check availability.

Recommended approaches:

  • Option 1 (Free, no extra app): Embed a contact form in the product template. Collect fields like Name, Email, Phone, Product being enquired about, and a custom message. Submissions go directly to the store/team email. Customize the button label (e.g., “Made to Order” or “Enquire”).
  • Option 2 (Free apps): Use a lightweight app for styled forms or messaging. Suggested options include Shopify Inbox (free) and qikify Contact Form (free plan). Another mention: Form Builder (free) for customizable fields.

Key notes:

  • No need to switch themes or install anything complex. The form can live directly on the product page and capture the product context.
  • Apps provide additional styling and UX if desired, but the built-in contact form can cover the core requirements.

Status: Clear guidance provided; no disagreements. Awaiting the store owner’s choice/implementation. No code snippets or media referenced.

Summarized with AI on December 11. AI used: gpt-5.
1

Hi Team,

I’m using the Inova theme on my Shopify store. I’d like to add a “Made to Order” option where customers can enquire with our brand team about product availability by submitting their email and contact details.

Could you please guide me on how to set this up? Also, is there any free app available to achieve this functionality?

Thank you for your help!

2

Hi there :waving_hand:,

You can absolutely add a “Made to Order / Enquiry Before Purchase” option in the Inova theme and you don’t need to switch themes or install anything complicated.

There are two good ways to set this up depending on how you want customers to interact:

Option 1: Add a Custom Enquiry Form to the Product Page (Free)

Shopify allows you to embed a contact form directly inside a product template.
You can create a simple form asking for:

  • Name

  • Email

  • Phone

  • Product they’re enquiring about

  • Custom message / availability request

The submission will go directly to your store email.

Option 2: Use a Free App (If You Prefer)

If you want something more styled, free options like:

  • Shopify Inbox (Free)

  • qikify Contact Form (Free plan)

These allow customers to send availability requests right from the product page.

Do you understand this approach, or should I explain it in a more simple and clear way?

3

Hi @siva_fds

It is possible to add a “Made to Order” enquiry using a simple contact form from within the product page. Free––like Form Builder or Shopify’s own contact form––can capture email, name and message. Change the label of the button and the fields of the form and have the submissions sent to the your team e-mail.