A Shopify store owner is experiencing issues with their “Acne Safe Ingredient Checker” tool, which previously functioned correctly but suddenly stopped working properly.
Initial troubleshooting:
<script> tag in the code and recommended removing itCurrent issue:
The checker is incorrectly classifying ingredients as acne-safe when they should be flagged as unsafe. For example, Talc—which is not acne-safe—is being marked as safe by the tool.
Status:
One participant reported the tool appears to be working based on testing, but the store owner confirmed the core functionality remains broken, with false negatives occurring for known problematic ingredients. The issue remains unresolved.
its saying ingredients that are NOT acne safe ARE acne safe.
EX - Talc, Magnesium Myristate, Nylon-12, Caprylic/ Capric Triglyceride, Ethylhexyl Palmitate, Zea Mays (Corn) Starch, Sodium Dehydroacetate, Methylparaben, Lauroyl Lysine, Propylparaben, Polymethyl Methacrylate, Methicone, Ascorbyl Palmitate, Butylparaben, Tocopherol. May Contain: CI 77491, CI 77492, CI 77499 (Iron Oxides), CI 77007 (Ultramarines).
Talc is not acne safe