Need help with solving blurry gift card image please!

Store Design
,

Topic summary

A user encountered blurry gift card images in customer email notifications despite uploading a large 12.95MB PNG file. The issue persisted across different file sizes while using the Yuva theme.

Solution Found:

  • The problem was related to Shopify’s file_img_url Liquid filter, which defaults to rendering images at 100x100px (‘small’ size)
  • By modifying the filter to specify ‘large’ size instead of the default, the blurriness was resolved

Resolution: Issue solved. The user successfully implemented the size parameter adjustment and confirmed the fix worked.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

Needing some assistance to make my custom gift card image not blurry? The .png file is large, 12.95MB but it still always seems to be blurry in the notification the customer will receive. I’ve tried different file sizes. Using theme Yuva. Thank you so much for any tips.

Capture 1
Capture 1561×364 15.1 KB

1 Like
2

Capture2
Capture2818×974 83.4 KB

3

By default, the file_img_url filter returns the small version of the image (100 x 100 px). However, you can specify a size.

1 Like
4

Wow! This is it! Thank you so much I was able to add the size ‘large’ and it fixed it!

Capture3
Capture3743×705 55.8 KB

1 Like