Goal: Enable Swish as a payment option and customize the checkout, specifically removing the redirect dialog when using external payment providers (e.g., Swish, Klarna).
Key guidance:
- Checkout customization is limited. Shopify Plus can use Checkout Extensibility; beyond documented options, further edits (like removing the redirect dialog) aren’t supported.
- The redirect dialog’s text can be changed via language settings, but that change applies to all alternative payment methods.
- Shopify staff advise keeping the redirect notice to avoid customer confusion.
Open issues raised:
- No recommendations were provided for which external Swish provider to use.
- A merchant couldn’t enable Swish via Klarna and also couldn’t use Apple Pay.
Next steps/ownership:
- For provider setup and eligibility (Klarna, Swish, Apple Pay), contact those providers directly; Shopify can only advise on Shopify Payments and standard checkout settings.
Status: Unresolved. Provider recommendation and successful Swish/Apple Pay activation remain open, and removing the redirect dialog is not supported.