need to chat with advisor

Topic summary

  • Main issue: A user reports being unable to start a chat with an advisor on the Shopify site.
  • Context: They have tried for approximately 4 hours without success and describe the experience as a waste of time, asking the community for suggestions.
  • Status: No troubleshooting steps or solutions are provided in the thread. No attachments or images are involved. The issue remains unresolved and the discussion is open.
Summarized with AI on December 14. AI used: gpt-5.

i am unable to chat with an advisor

been on the site trying for last 4 hours waste of time any suggestions