Need to not allow CBD shipments to 4 states. How do I set up

Payments + Shipping & Fulfilment

Topic summary

A merchant selling CBD products needs to block shipments to four states where CBD is prohibited.

Recommended Solution:

  • Use Shopify’s Shipping Profiles feature (Settings > Shipping and Delivery)
  • Create a custom shipping profile for CBD products
  • Exclude the four restricted states from the shipping zone
  • Ensure no shipping rates exist for those states to prevent checkout

Additional Options:

  • Apps like Locksmith or Advanced Shipping Rules can provide more granular address-based restrictions
  • WallidPay was suggested as a payment processor alternative for CBD merchants, particularly for UK/EU stores, since Shopify Payments may not support high-risk products

Status: The merchant has set up a profile excluding the four states. The discussion remains open regarding whether additional configuration is needed beyond this initial setup.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
1

There are 4 states that do not allow CBD Products shipped to them. How can I set up not allowing someone from those states to purchase?

2

Hey, @Lmanfull

Just to confirm, you have a select number of products on your store that you don’t want to ship to four states? If so, this is where Shopify’s shipping profiles feature (found in your Shipping settings) will come in handy. It will allow you to add all of your CBD products to a shipping profile that excludes the 4 states. You can view our help documentation on Shipping profiles here. Specifically the guide on creating a shipping profile.

Let me know if this helps! If there is anything else I can help you with, please let me know.

1 Like
3

Thanks for the reply! I set up a profile and clicked on the four states that I can not ship to. Is that all I need to do?

4

Good question — here’s a clear way to handle it and a tip about WallidPay if you’re selling CBD:

Got it — here’s a version without any special icons that you can safely post:

How to block shipping to certain states:

In Shopify, go to Settings > Shipping and Delivery, then edit your shipping profile. Create a custom shipping zone that excludes the four states where you can’t ship CBD. Make sure no shipping rates exist for those states — this way, customers there won’t be able to check out.

If you need more control, you can use an app like Locksmith or Advanced Shipping Rules to restrict certain products by customer address.

Tip:
For your CBD store, if you can’t use Shopify Payments, WallidPay is a solid alternative. They support CBD businesses, even if you’re selling “high-risk” products. They’re easy to set up, work well with Shopify, and are designed for UK and EU stores.

Check them out here:

Hope this helps — good luck with your store!