Need to remove/hide the add to cart button from the Shop sales channel

Topic summary

Merchant using the Outlink app to replace “Add to cart” on their Shopify Online Store needs to remove/hide the “Add to cart” button specifically in the Shop app sales channel checkout, while keeping the “Buy Now” link functional.

  • Suggested fix: remove the “Buy buttons” block in Online Store > Themes > Customize > Products > Default product. Result: effective on the Online Store, but does not affect the Shop app checkout.
  • Evidence: screenshots provided comparing Online Store (working as intended) vs. Shop app (still shows “Add to cart”). Images are central to understanding the issue.
  • Follow-ups: helper requested store URL to provide code, but couldn’t see the issue on the web store. Merchant shared a Shop app link, confirming the problem is isolated to the Shop app.
  • Additional idea: check Shop app settings for an option to hide “Add to cart.” Merchant reported trying all available settings without success.

Status: unresolved. Merchant plans to deactivate the Shop sales channel due to customer order flow issues. Key open question: how to hide/remove “Add to cart” in the Shop app checkout.

Summarized with AI on January 6. AI used: gpt-5.

This is my Shopify store checkout

This is my Shop sales channel checkout