New AI search & chatbot app

Shopify Discussion

Topic summary

A new Shopify app called WiseCues has launched, combining AI-powered search with an AI chatbot to serve different customer preferences.

Key Features:

  • AI search with highlighted key selling points in results
  • AI chatbot for customer interactions
  • Multilingual support
  • Quick setup (a few minutes)
  • Free plan available

Design Philosophy:
The developer advocates for a hybrid approach, recognizing that while AI chatbots are powerful, traditional search remains valuable for customers who prefer fast, familiar interactions. The chatbot learns from store pages to provide intelligent responses.

The developer is seeking community feedback on both the app functionality and its Shopify listing presentation. They’ve shared blog posts explaining their rationale for combining search and chat, and emphasizing the importance of controllable AI knowledge bases.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hi everyone,

We recently launched WiseCues and would be truly grateful for your feedback—whether it’s about the app itself or our Shopify listing.

WiseCues is an all-in-one solution offering:

  • AI-Powered Search
  • AI Chatbot
  • Key Selling Points Highlighted in Search Results

It’s multilingual, takes just a few minutes to set up, and includes a free plan to get you started.

We’d love for you to try it out and share your thoughts!

While we believe AI chatbots are powerful tools for e-commerce, we also recognize the enduring importance of search—it’s simple, familiar, and lightning-fast. Not all customers are ready for a chat, and that’s why we’ve combined these tools for maximum flexibility and effectiveness.

Here’s more on why we think this hybrid approach works:
:backhand_index_pointing_right: All-in-One AI Chatbots and Search: Transform E-commerce

Additionally, WiseCues learns from your store pages to answer questions intelligently. Here’s our take on why a controllable AI chatbot is essential:
:backhand_index_pointing_right: Choosing the Right AI Chatbot: Why Controllable Knowledge is Key

Thank you in advance for your time and feedback!
Looking forward to hearing from you.

Best regards,
JD