New FAQ/Track Package Pages Created, But FAQ/Track Package Hyperlinks Take Me To "About Us" Page?

Store Design
1

Hello,

Some pages on my store are created and link successfully: About Us, Featured Products, etc.

But my FAQ page Tracking page and Contact us all redirect to About Us. I set them all up the same way. They are all set to default template on the edit page page. I even deleted entirely the About Us page and when I click About Us it says Error 404 Not Found but when I click FAQ/Track/Contact Us it still redirects to the About us page lol.

Please help I’m getting frustrated. This should be real simple but I’m clueless what’s happening. I went through page creation tutorial and I’m following it exactly. Thanks.

2

Nevermind, this issue has been resolved.

3

Hi @CatKingdom ,
Can you please share your store as I think this might may be a navigation listing issue or it might be a template issue. I wont be able to provide you exact answers without a store URL
Thanks

4

Sure. I had previously responded that the issue was resolved, but, apparently, it worked for a little while, and now it’s doing the same thing.

https://www.catkingdommeow.com

5

Hey @CatKingdom ,
This is a issue of the wrong template aligned to the track package page, do work on modifying the templates to fix this problem

6

Alright thanks very much.

7

Hello,

I’m not sure how to modify templates but I reset them all to default except the contact page so it would have the contact form. I deleted all menu items and re-added the About Us and clicked save. Now, the About Us menu item doesn’t even show on the main page. Please help. I am so confused. What am I doing wrong?

8

Now, the About Us page is back, but it’s showing the old, original About Us page before I deleted it. If I go to the About Us page in admin, and look at the text in the box, it’s showing the updated version. But the menu item in the live About Us page links to the old text. I have NO CLUE where to even find this old text version of the About Us page. I thought I deleted it. I am totally lost! What is happening?

9

Hi @CatKingdom ,

I will need collaborator access to know the backend setup of the store. Please let me know if you are ready to grant me collaborator access so that I can review the issue

10

Absolutely how would I do that? Thanks!

11

I have sent the collaborator request please accept that so that I can check the issue.

12

Hi @CatKingdom ,
Please check your website now,
All the pages are visible now with their respective content.
Thanks

13

THanks for the help!

14

Hi @CatKingdom ,

I’m glad that my solution work for you. Please do like my solution as it motivates me to help others in the community. Also, if you need any help in the future, do let me know I’ll be glad to help you.
Thanks and regards

KaalTechGeeks