Hi there, @WarmGiftShop and @hstb ! Thanks for taking the time to reach out to the Shopify Community with your feedback around some recent changes to the POS App, and customer info workflows. I’ve gone ahead and passed your feedback along to our Retail Team for their consideration. I can’t promise what may result from sharing your feedback, but you can trust it will be seen the the folks that need to see it!
Additionally, any time you have feedback or questions about Shopify POS, don’t be shy in using the contact information available in the ‘Support’ Tab of the POS App to get in touch with us. That contact information will get you in touch directly with the Retail Team, who are also happy to take feedback, discuss changes, and answer any questions you may have!