New pet store looking for feedback – Go Paw Nation

store url

store/product description

I sell toys, accessories, and care products for dogs and cats, targeting the French and European market. Modern and playful brand identity.

What feedback do you want?

I’d love feedback on: overall design, navigation, mobile experience, and product descriptions. Any honest feedback is welcome!

Two things, one small and one not.

The small one: 24 products and not a single price anchor anywhere. No compare-at, no threshold, no announcement bar. That’s unusually clean and I’d keep it that way, but it means nothing on the page gives a first-time visitor a reason to act today.

The one that matters: your market selector offers “China EUR” alongside “France EUR”. A French buyer looking at a 20 euro harness reads that in half a second and fills in the rest of the story themselves, three week delivery and a photo that won’t match. You may well ship from France, but the selector says otherwise before your copy gets a word in. If you don’t need that market, remove it. It’s the cheapest fix on the whole store.

Beyond that the catalogue is genuinely well built. Harness, leash, ID tag, bag dispenser, lick mat, treat dispenser. Same buyer, same animal, and they chain naturally. Most stores this size are a random pile.

Hi Khad1,

I actually opened the store and went through two product pages properly, so this is specific rather than general. Upfront: I work on Optaru, a product-content tool — I’m not pitching anything here, and every fix below you can do yourself in Shopify admin today.

I focused on product pages and content, since that’s what I can judge properly without seeing your analytics.

  1. Every image alt text is a random 32-character code.
    On the bandana page the images carry alt values like 9d2d7369e55e3fb7b56ead065d20194e. That’s leftover from whatever tool imported the products. Two effects: a visually impaired visitor hears that string read aloud, and Google Images has nothing to index. An empty alt would honestly be better than a hash. Fix: Products → click the image → “Add alt text”. Short and plain: Bandana rouge réglable porté par un chien.

  2. “Opp blue” is showing to customers as a colour option.
    On the grooming brush, the variant is named Opp blue. “OPP” is supplier packaging jargon — the plastic bag the item ships in. A French buyer just sees a word that means nothing. Rename it to Bleu.

  3. Variant labels are in English on a French storefront.
    Color → Red / black / blue (mixed capitalisation), and Length (CM) → M / S / XS. For a French-market brand that reads unfinished. Suggested: Couleur → Rouge / Noir / Bleu, and Taille (cm) → XS / S / M — ordered small to large, since XS currently sits last.

  4. Your region selector offers China.
    The header lets visitors switch to “Chine”, while your homepage promises delivery in France and Europe. If that wasn’t intentional, it’s in Settings → Markets. Small thing, but a cautious buyer notices it.

  5. Descriptions are one sentence per product.
    The grooming brush description is a single line about the silicone and the dimensions. It doesn’t say which coat types it suits, whether it works on a wet dog in the bath, how you clean the hair off it, or why someone would pick it over the vacuum brush you also sell. Right now a visitor comparing your two brushes has nothing to decide with — and neither does Google.

  6. Your page titles lead in English.
    The brush page title is “Pet Hair Remover Brush – Brosse Toilettage Chien & Chat”. That English half is the first thing a French shopper sees in Google results. Putting the French first would fit the audience you described better.

If you fix one thing today, make it #2 — “Opp blue” is a 30-second edit and it’s the kind of detail that quietly tells a visitor the store was assembled in a hurry.

One last thing, and then I’ll leave you to it.

Points 1 and 5 — the alt text and the thin descriptions — are the part I spend my days on. I’m building a tool called Optaru (optaru.com) that writes product descriptions and image alt text for Shopify stores. I mention it only because it’s the same two things I flagged, not because I want to sell you anything today: there’s a free plan, so you can run two or three products through it and judge for yourself whether it’s better than what’s on the page now.

And if it isn’t, do those two by hand anyway. A store with eight products is genuinely quick to fix — that’s a good position to be in.

Good luck with the launch — the niche is a solid pick.

optaru’s product page pass is worth acting on. I went one layer out and looked at what Google actually shows for those products.

All 25 have a Search engine listing written in two languages at once. Your lick mat is titled “Tapis Lechage Silicone Chien – Silicone Lick Mat Slow Feeder Dog Bowl – Go paw nation” and the meta description does the same, a French sentence then an English one. Titles run 63 to 87 characters and Google cuts around 60, so a French shopper sees your French half and then a chopped English phrase. I’d drop the English and spend those characters on whatever makes someone click, size range, material, delivery time.

One quick fix while you’re in there: both harness listings say “Harnaç” instead of “Harnais”. The titles on the page are correct, it’s only the SEO field that’s wrong, so you’d never spot it browsing the store. And that’s the exact word someone types to find them.

Hi @Khad1,

Welcome to the pet niche. Selling toys and accessories for dogs and cats is a really fun market, but it is also very competitive. I took a look at your store, and I have some honest feedback to help you grow.

First, your overall design needs more trust signals. Right now, the site feels a bit like a basic template. To really capture that “modern and playful” vibe, you should use bright, high-quality lifestyle photos of real pets playing with your products on the homepage. People buy pet items with their emotions, so seeing happy dogs and cats is vital. You also need a strong “About Us” page to tell your brand story and show why you care about animals.

For navigation and mobile experience, keep it super simple. Most pet owners will shop on their phones while sitting on the couch. Make sure your “Add to Cart” buttons are big and easy to tap. Also, make sure your menu clearly separates dog products from cat products. If a dog owner has to scroll through pages of cat toys to find what they need, they will just leave.

For your product descriptions, please do not use the default supplier text. Since you are targeting the French market, write fun and engaging descriptions in perfect French. Focus on the benefits instead of just listing features. For example, instead of just saying a grooming brush is plastic, explain how it keeps the owner’s house clean and makes their pet feel like they are getting a massage.

Finally, getting traffic from Google in Europe means your website needs a strong technical foundation. If your site is slow or missing meta tags, search engines will ignore it. To make this easy, I highly recommend using SearchPie: SEO, Speed & Schema. It works quietly in the background to compress your photos for fast mobile speeds, fixes broken links, and handles all the technical SEO so you can focus on building your brand.

Hope this helps, and good luck with Go Paw Nation!

Hey!

For a new store like this, you can focus less on polishing the design and more on building trust. I couldn’t find an About or Contact page, so you can definitely add those with a bit about your story and an easy way for customers to reach you.

Also, a first-order discount or a small discounted bundle could be a good way to get those first few orders, especially while you’re still building up reviews.

There are two quick things I don’t think anyone flagged:

  1. Six of your products have “CJ Dropshipping” sitting in the Vendor field. Put that next to the China market in your region selector that @abakira and @Alon_Edri caught and it’s the same impression turning up twice in places you’d never think to check.

  2. The other is that you don’t really have collections. Just “Page d’accueil” with three products in it, everything else in one flat list, which is why the navigation feels thin to people. Chien and Chat as two collections fixes most of what’s being described here.

You asked about descriptions and the honest answer is they’re very short. For pet gear, people want size, material, whether it’s safe to chew, and how to clean it.

Full disclosure, I built Carti, the AI sales assistant for Shopify. It’s useful while the descriptions are still thin, because it answers those size and material questions on the page in whatever language your visitor speaks. Then, it tells you which questions keep coming up, so you can address those on the page. Most merchants see a noticeable conversion rate lift. Plus, it’s 100% free at your size.

Hi @Khad1

I Looked at gopawnation.com and a couple things stood out. Your footer only shows a copyright line and email signup, no Privacy Policy, Shipping, Returns, or Contact links visible. For EU/French shoppers this matters a lot (GDPR + legal right-of-withdrawal disclosures are usually expected), and its absence can quietly hurt trust at checkout.

Also, your region selector only lists “Chine” and “France” worth checking that, since Chine (China) seems like a leftover default rather than intentional for a France/Europe-targeted store.

The main gaps right now are trust/legal signals.

Congrats on launching Go Paw Nation! I had a look through the store and overall I like the clean, focused pet-product positioning.

A few things I’d look at:

  • Product presentation: Since you’re selling products across different categories, I’d try to make the product pages do a little more selling, especially with benefit-focused copy, sizing/use-case information, and stronger reasons to choose the product.

  • Trust: For a newer store, I’d make shipping/returns, delivery expectations, contact information, and customer reassurance very easy to find. These things can make a big difference when someone is buying from a store for the first time.

  • Localization: I noticed the storefront is using French in several places, so I’d make sure the entire customer journey is consistently translated — including product content, navigation, checkout-related messaging, and emails.

  • Image SEO/accessibility: One technical thing I noticed while checking the product images: some of the image alt text appears to be using image IDs rather than descriptive text. For example, an alt text such as 9d2d7369e55e3fb7b827... doesn’t tell Google or a screen reader what is actually in the image. I’d definitely fix this across the catalog, especially if you have a lot of products/images.

If you want to get that last point covered for free, you can try AltMaster. It’s got you covered. :paw_prints:

Hope this helps, and good luck with Go Paw Nation! :paw_prints:

Hi — saw your Go Paw Nation feedback post. Nice start; one thing that’ll bite you as you scale: the catalog is coming straight from CJ Dropshipping without cleanup — alt-text with random codes, and variant names in English like “Opp blue” on a store aimed at France. It reads a bit “dropshipped,” which hurts trust.

That’s all fixable in batch, not one by one. I’m a developer — happy to send a free sample first: I’ll clean up 3–5 products (alt-text + description + variant names in proper French) so you see it. Then, if useful, I can script the whole catalog from your CJ feed and add the trust pages you’re missing (About / Contact / Shipping / Privacy).

Worth a look? — Fernando (kenetg.com · ferinazuma (Fernando) · GitHub)

Had a look through your store. A few concrete things stood out:

  • Cart abandonment - the biggest leak for most stores: Industry-wide, roughly 70% of carts are abandoned. Email flows are not visible from outside your store, so we cannot check yours - but if you are not running an automa…
  • No loyalty or repeat-purchase program found on your homepage: We could not find a loyalty or rewards program on your homepage (if you have one elsewhere, you are covered). Repeat customers spend more than new ones - post-purchase…
  • No blog content detected: Stores with active blogs see 55% more website visitors. Blog content drives organic search traffic and establishes authority.

Rough size of the fixable gap: ~$1,058/mo modeled opportunity. That is modeled from your public catalog and industry benchmarks, not your actual sales, so treat it as directional only.

Full transparency: these numbers come from Shoptimal, a Shopify app I built that scans stores for exactly this kind of thing and can fix most of it for you. The scan itself is free at shoptimal.io/audit (no signup, nothing changes on your store) if you want the complete list. Either way, happy to go deeper on any of the flags above.

Since you mentioned product descriptions specifically: your listings (checked the cooling bandana, for example) don’t have any body copy yet, just title + price. Since you’re targeting FR/EU, here’s a French description ready to paste in:

Rafraîchit votre chien en quelques minutes, sans électricité ni glaçons. Il suffit de tremper le bandana dans l’eau froide, de l’essorer, et de le nouer autour du cou - le tissu conserve la fraîcheur pendant les sorties, les balades et les journées chaudes.

Ajustable pour s’adapter à la plupart des tailles de chiens, léger et confortable à porter toute la journée.

(left the exact cooling duration/sizes out since I don’t have your real specs - just drop those in)

If you want the rest of your catalog done the same way, I’ll do it for $40 flat, back within 24h - just say the word.

@Khad1, I checked the current live store rather than relying on the earlier screenshots. The highest-priority problem is not a missing feature—it is that several small import and localisation issues are still appearing together in the customer journey.

A French shopper currently encounters:

  • “Chine” and “France” in the market selector.
  • English homepage and email-signup text such as “Welcome to our store” and “Join our email list.”
  • English option labels and values such as “Color,” “Length (CM),” “Red,” “black” and “blue.”
  • The supplier-style variant name “Opp blue” on the grooming brush.
  • Image descriptions made from long hexadecimal codes rather than meaningful alt text.
  • A footer containing the email signup and copyright, but no visible contact, shipping, returns or policy navigation.

Any one of these is small. Together, they make the storefront feel like an imported catalogue that has not completed its French-market quality pass.

I would fix them in this order:

  1. Remove the China market unless customers are intentionally meant to select it.
  2. Translate every customer-facing theme string and variant label.
  3. Rename supplier values such as “Opp blue” and order sizes logically as XS, S, M.
  4. Add clear contact, delivery, returns and policy links.
  5. Replace coded image alt text with short French descriptions.
  6. Expand the descriptions of the three products receiving the most traffic before rewriting the entire catalogue.

Then test one complete mobile route in French: homepage → catalogue → grooming brush → cart. At each screen, ask whether the buyer can identify what the item is, choose the correct variant, understand delivery and returns, and know who is selling it without translating or guessing.

I would complete that consistency pass before experimenting with discounts, loyalty tools or additional apps.