Hi, Did anyone that updated the new version of the POS noticed a different structure to the way staff commissions are allocated?
We did. Before when there was an exchange on an order, the staff that did the original order would loose the commission the item (s) returned and the staff that did the exchange will gain the commission over the new items.
Now everything, even if there is an added difference on the exchange, all the commission stays with the staff that did the order originally.
Does anyone know if this is a new structure? Or if this is a test? The Shopify Chat support was totally unhelpful.