New products don't show up in "Related products" tab

Shopify Discussion

Topic summary

  • Issue: Newly added products are not appearing in the store’s Related products section, despite having the same details as earlier products.

  • Context: “Related products” refers to the storefront recommendations area in Shopify product pages.

  • Actions taken: A responder requested the store URL and storefront password to check the configuration. The merchant asked which password and then shared the URL (ferte.eu) and password (“bampia”).

  • Status: No diagnosis or fix has been provided yet. Investigation by the responder is pending, and the discussion remains open.

Summarized with AI on January 7. AI used: gpt-5.
1

Whenever I add a new product to my store, the new product won’t show up in the “Related products”, even though it has all the same details as the previously added products. How can I fix this?

2

Hello There,

Please share your store URL and password.
So that I will check and let you know the exact solution here.

3

Hello,

Which password should I share with you/where can I find it?

4

the url is ferte.eu

password should be: bampia