New products not showing in collection pages

Topic summary

Newly added products were visible in the admin but not appearing on storefront collection pages. A Loom video was provided to demonstrate the issue.

Suggested cause: a product filter app was in use. Such apps often maintain their own product index and require a manual or triggered sync when new products are added.

Action taken: sync the products within the filter app after adding new items.

Outcome: Syncing resolved the display issue; new products now appear on collection pages.

Status: Resolved; no further questions raised.

Summarized with AI on February 17. AI used: gpt-5.

Hi,

When I add new products to collections, they are not visible on the front end but they are visible in the back end.

How is that possible?

Issue to see:

https://www.loom.com/share/9ab9b298b4d7498286e208483c300b7c

Hi @Meedlove
Did you use any product filter app?
If yes the you have sync products every time while adding new product.

It works! thank you