Hi everyone! Thanks for being such an awesome community. We recently shipped an update to Shopify for merchants selling within the EU. You may have seen it - if not, you can check it out under Settings > Taxes in your admin, and look for “European Union” on the list of regions for taxes. From here,…

What can we do in the case when we are working with AN Post, an Irish company that does not charge VAT? Why should we charge the clients VAT if for shipping we don’t pay it?

Hey there, if you’re using An Post, you can use a shipping override to accomplish a zero-rated shipping transaction. We don’t have insight into whether or not you’re just passing on the cost of zero-rated postage or not.

Hi Donohue, Do you have any information on when this bug will be resolved? We have the same issue. Best Fred

Can you please make a simple check box in the tax section which, being having it checked, permits to collect VAT only for customers which are located in the same country of the shop? I think this influences the customer behaviours, the customers say more expensive prices, which causes less sales fo…

Actually this change was very problematic for our store. If you are selling within the EU there is the so called " Threshold for application of the special scheme for distance selling" (please check the documents I attached). These are official EU guidelines. For Austria you have a tax exemption lim…

Hi @MrPorter - are you selling primarily to B2B customers? If you are selling to B2B customers, you could think about using our customer exemptions feature . It doesn’t properly determine between home VAT country or not, so it blanket exempts everyone but in the coming months we are looking to get f…

Hi @carlomat , thank you for your feedback. If you’re selling primarily to B2C customers (non-VAT registered persons), you should be applying your local VAT to all sales in the EU until you reach the distance threshold for the destination country. After this time, you register with the destination …

Hello Donohue, we are only selling B2B. The solution suggested by you is not enough, we are currently excluding the customers manually as described by your solution but this requires additional daily work. In addition to that, it does not help when a new customer register an account and then try t…

Hi Donohue, I am referring to this post below. You are writing that it is a bug on your side. When will this bug be fixed? 09-18-2020 10:33 AM - Donohue Shopify Staff - 61 1 8 Hey there, This is a bug on our part. We’ve automated shipping taxability based on the taxability of the items on an o…

New Tax Configuration for EU - What you need to know

Accounting & Taxes

Donohue September 29, 2020, 1:26pm 14

Hi @FredBart , please be more specific about the bug that you see.

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New Tax Configuration for EU - What you need to know

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