With the order → fulfilment workflow being deprecated I’m finding difficult to understand what the new fulfillmentOrder workflow is to add tracking information (number and link) to an order? I’d be really grateful for some help and advice from anyone who has already done this please. Thank you!

@garyrgilbert it gets better… [David_Luck_0-1675699965558.png]

Yeah.. I think we deserve a proper response.. someone appears to have dropped the ball again

@garyrgilbert yep, I’m starting to get the same feeling :see_no_evil_monkey:

@garyrgilbert I don’t suppose you know how we escalate these issues? Thanks again for your help and input.

Hi guys, did you find out how we can create easily a Fulfillment (with tracking info) on an existing Order like we used to do it before it was deprecated ? I found we could do it by creating a Fulfillment on the FulfillmentOrder. I got to the same point as you: I thought the FulfillmentOrder will…

I do not believe the Fulfillment Service is necessary but the correct scopes are in order to see the fulfillment orders. Double check the scopes you have assigned. Assigned fulfillment orders Merchant-manged fulfillment orders third-party fulfillment orders https://community.shopify.com/topic/1…

Thank you @prg74 ! I was missing Merchant-manged fulfillment orders and now I’m getting the Fulfillment orders related to my order. You should solve this ticket with your answer. Thank you so much.

Glad to help. Seems the response is a bug as it should warn of scope assignment issue but does not do so.

Thanks! The Merchant management fulfillment permission was the answer… The documentation is vague but searching for that permission on google I came across this article and I wish I had seen it sooner. Your guide to the Fulfillment Orders API migration (2023) - Shopify UK

Glad that worked out and hope it helps everyone else making this change. I reckon it has to do with not setting up as a fulfillment service. That would make the fulfillment orders generated merchant managed.

New Workflow for fulfilmentOrders with Tracking Information

Retired Boards Appdev Fulfillment Api

prg74 March 7, 2023, 5:48pm 17

Doesn’t this have something to do with the assigned scopes?

Its either Assigned fulfillment orders or Merchant-manged fulfillment orders or third-party fulfillment orders.

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New Workflow for fulfilmentOrders with Tracking Information

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