With the order → fulfilment workflow being deprecated I’m finding difficult to understand what the new fulfillmentOrder workflow is to add tracking information (number and link) to an order? I’d be really grateful for some help and advice from anyone who has already done this please. Thank you!

Doesn’t this have something to do with the assigned scopes? Its either Assigned fulfillment orders or Merchant-manged fulfillment orders or third-party fulfillment orders.

Hi David, Yeah they made it a bit more complicated, but way more useful in my opinion. So the workflow kind of goes like this: get the fulfillmentorder(s) for the order id - there can be more than 1 depending on whether the shop has multiple locations. the fulfillment order (if using the res…

I’m also struggling a bit to wrap my head around the fulfillment orders and which way to implement handling them. Currently, we have subscribed to the orders/created, edit, paid and cancelled webhooks and build the order for our end using the order data. Once we ship we POST a fulfillment and the l…

I’m curious too. I’m thinking the same approach as you for now. We act as an order management app so we still need the regular order, not just the fulfillment order, but for all our clients, they are one to one…i.e. one order has just one fulfillment order. Today we store the Order Line Item Id so w…

Your proposed new flow seems close to what I’m starting to arrive at. We’re a bit of order management but more a 3PL. While we might technically be a candidate to implement the entire FulfillmentService workflow it is a bit more than we tend to need to meet the needs of our clients. We’re doing si…

Hi @garyrgilbert thanks for the explanation, however after making some new test orders when I (GET) request the fulfillmentOrders from the filfillmentOrderService I’m not actually getting any results and the API suggests these should be created automatically so I’m a bit stumped :disappointed_face:

Hi @David_Luck Not fulfillmentOrderService Just fulfillmentOrder as in: [https://[shopname].myshopify.com/admin/api/2023-01/orders/ order. id]/fulfillment_orders.json Doc: https://shopify.dev/api/admin-rest/2023-01/resources/fulfillmentorder#get-orders-order-id-fulfillment-orders Doing a get requ…

Thanks again @garyrgilbert for taking time to reply. The issue I’m experiencing is if (for example) I request: admin/api/2023-01/orders/4564975779888/fulfillment_orders.json I get a valid response but no fulfillment orders: { “fulfillment_orders”: } The API documentation suggests there will …

@David_Luck Ok, thats not right, even if the order is fulfilled you should still see the completed fulfillment order. The only reason you should be receiving that response is if the order ID does not exist. Instead of the normal response one would expect. {"errors":"Not Found"} we get the follow…

@prg74 yep, unless you are an actual fulfillment service I would stick with the simpler approach

New Workflow for fulfilmentOrders with Tracking Information

Retired Boards Appdev Fulfillment Api

prg74 February 3, 2023, 11:49pm 6

Strike using assigned_fulfillment_orders - it requires a Fulfillment Service.

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New Workflow for fulfilmentOrders with Tracking Information

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