I imported a single product to a shop like I’ve done hundreds of times. I edited the product and set it to “Active” and I could then click “View” and see it on the front end of the store.
However, when I went back into the Shopify admin, unless I know the direct link to edit the product - I cannot find it. I need to add it to a shipping profile - but it does not show in the admin search. So, it’s in my Shopify store, and I can see the product on the front end, but I cannot search for it or see it in lists in the admin.
Anyone know what I’m missing? Should I delete it and re-import? Is there a search index that needs updating? It’s no different than hundreds of other products I’ve added.
If you’re using search in the product view, I’ve found the new UI is very easy to accidentally apply/leave filtered views up in which case if you’re search doesn’t support the filter it’s a problem.
Otherwise, I’d suggest double-checking what you’re searching for and try searching against a SKU instead or something to help pull in search view (or review through all views to see if it’s somewhere in there).
Thanks, but I’m pretty sure something more than filtering is going on. The number “189” is in the title of the product and I can always search my products easily in the admin by the number in the title. This is the only one that cannot be searched.
It also cannot be found in the Settings > Shipping > Shipping Profile > Manage Products > Edit Profile Items modal. I need to add its variants to a specific shipping profile so it can even be sold, and no matter what I search for, this item does not show up. Every other item shows up in the shipping settings when searching for part of the title.
It’s been like this for more than 24 hours now, so there is probably something wrong with this particular product.