@AdamWSD Great question, it’s painful which is why the shortcut was so useful.
- Login to your Shopify account
- Click ‘Settings’ at the very bottom-left of the screen
- Click ‘Payments’ on the left
- Then click the ‘Payouts’ button
See attached…
Topic summary
Home screen “Next Payout” shortcut for Shopify Payments has disappeared for non-owner users.
- Troubleshooting (permissions, cache/cookies, extensions, incognito, different browsers) did not restore it.
- Pattern: the primary store owner/admin can still see the button; staff accounts cannot, even with all permissions.
Recent update:
- Shopify support reportedly said a recent change restricts this shortcut to the main admin only; staff access was removed.
- The concern has been escalated to developers. No timeline or fix provided.
Workaround (still available to staff):
- Navigate: Settings (bottom-left) > Payments > Payouts, then export payouts from there.
- This path works for affected colleagues and replaces the missing home-screen shortcut.
Impact & status:
- Teams reliant on the shortcut face added steps; users expressed frustration about feature removals (e.g., POS price override), but no alternative was offered.
- Discussion remains open; no resolution or toggle to restore staff visibility of the home-screen “Next Payout” button.
- Screenshots attached show the button before/after and the payout navigation path.
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