No backend requests received from Shopify at checkout { Paymob native checkout app}

Topic summary

A user is experiencing an issue with the Paymob native checkout app integration with Shopify. The problem involves backend requests not being received from Shopify during the checkout process.

Key Details:

  • The issue occurs specifically at checkout
  • Related to authentication category
  • User has provided a screenshot for reference (though image content not visible in text)

Current Status:

  • The discussion remains open with no responses or solutions provided yet
  • No troubleshooting steps or resolutions have been shared
  • The user is seeking guidance on how to resolve the backend communication failure
Summarized with AI on November 10. AI used: claude-sonnet-4-5-20250929.

i am facing this issue how to resolve it check out the SS