A user encountered a “no delivery available” error when placing orders from desktop, while mobile orders worked fine. Screenshots showed the error message and shipping settings.
Solution provided:
Add the relevant country/region as a market in Shopify Admin (Settings → Markets)
Verify the market is included in shipping zones (Settings → Shipping and Delivery → General Profile)
Ensure the location zone includes the region where the error occurs
Outcome:
The issue was successfully resolved after implementing these market and shipping zone configurations. The problem stemmed from the store not being properly set up for the specific geographic location where orders were being placed.
Summarized with AI on October 31.
AI used: claude-sonnet-4-5-20250929.
I’m having an issue with delivery. I have attached a screenshot of the error I get and also my shipping settings. I feel like my shipping settings are fine.
The problem is the error that I’m getting is only when I try to make an order of my desktop. However when I tried to test it on mobile phone it’s working just fine. Can I please get help on what I’m doing wrong? Thank you
Add a market in your shopify admin of your country
By going to Settings → Markets
Then utilise that inside your delivery
By going to Settings → Shipping and Delivery → Click on General Profile (Scroll down) => In your Shipping zones check if the region is added for the location zone if not add it. Then it should resolve the issue.
In your case the market of the location in which this error is occurring I had faced this similar issue when my store was not setup for pakistan but when try to create an order from there this error used to appear.