We have not been receiving any jobs and messages from the past few weeks.
I escalated the issue to shopify and they said that since they shifted to the partner directory, there have been some issues. Reportedly, these were resolved last week. But we still stand on the same place as partners.
I tried to send a test message. On the partner directory, it shows that the submission is sent. But nothing received on our portal.
Anyone else having this issue? Any limelight on the problem and its solution?
The “portal” does not get jobs anymore. They are emailed directly to the
address listed in the partner directory.
Hello!
Yes, thanks for the update. I am also getting the emails. But they have significantly reduced in number. Any one else having this decline?
100%… the new system sorting and filtering is poor to say the least.
Apparently you need the paid certification tests to help plus reviews
etc… can’t get a clear answer yet.
I see.. well, we have to adhere as there is no other way but yes, the system has been gradually getting worse in terms of user friendliness for both partners and merchants.
With the certifications, you mean the certifications on the academy page - right?