No More Phone Support for Shopify? Can't Get Support! Being Over-billed - July 2020

Thank you! I appreciate the reply.

It appears they have to contact you first from this email now. When I try emailing this address I get the below response.

Hi Aaron,

Thanks for contacting Shopify Support! A support ticket has not been created.

From August 13th 2019, we have changed how you create a support ticket by email! As part of these changes, support@shopify.com no longer accepts incoming messages.