No. of reviews not showing

Store Design
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Topic summary

A user is experiencing an issue where product review counts display correctly on product pages but fail to appear on collection pages.

Troubleshooting Steps Provided:

  1. Access theme code via Shopify admin: Online Store > Themes > Actions > Edit Code
  2. Locate the product display file in the Snippets directory (typically product-grid-item.liquid or product-card.liquid)
  3. Insert review badge code below the product title section where {{ product.title }} appears
  4. Add the Shopify Product Reviews badge snippet with appropriate data attributes for product ID
  5. Save and preview collection pages to verify review counts display correctly

Important Note: If using a third-party review app (like Judge.me), refer to that app’s specific documentation for the correct code snippets required to display reviews on collection pages.

The issue remains open as the original poster has not confirmed whether the solution resolved their problem.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Hi. I’m trying to display the review count on my collection pages but have failed badly. They count is displaying on the product page which is weird. Any help would be appreciated! :slightly_smiling_face:

Here’s the link to store:
https://ep27qyivfvuz2zyd-81520197906.shopifypreview.com

Screenshot_10-11-2024_233357_kawaiistop.com.jpeg
Screenshot_10-11-2024_233357_kawaiistop.com.jpeg1755×663 126 KB

2

Hi @alonelanister

To display the review count on your Shopify collection pages, follow these steps:

1-Access Your Theme Code:

  • Navigate to your Shopify admin panel.
  • Go to Online Store > Themes.
  • Find your current theme and click Actions > Edit Code: https://prnt.sc/e2RRNKGplQEn

2-Locate the Appropriate Snippet:

  • In the Snippets directory, look for a file named product-grid-item.liquid, product-card.liquid, or similar. This file controls how products are displayed on collection pages.

3-Insert the Review Badge Code:

  • Within this file, find the section where the product title is displayed, typically using {{ product.title }}.
  • Below the product title, add the following code to display the review count:

This code integrates the Shopify Product Reviews badge, showing the review count for each product.

4-Save and Preview:

  • Click Save to apply the changes.
  • Preview your collection pages to ensure the review counts are displayed correctly.

Note: If you’re using a third-party review app like Judge.me, refer to their documentation for the specific code snippets required to display reviews on collection pages.

By following these steps, the review counts should appear on your collection pages, providing customers with valuable feedback information at a glance.

If you have other questions, I will also answer them.

Best regards,

Daisy