No option to get a Ideal button at my check out page?

Topic summary

A Netherlands-based merchant is unable to display iDEAL as a payment option at checkout, despite having Shopify Payments enabled and iDEAL selected in settings. Only credit card options are currently visible.

Key concern:

  • iDEAL is the dominant payment method in the Netherlands
  • Missing this option could result in significant lost sales

Current status:

  • The merchant has already enabled iDEAL within Shopify Payments settings
  • The payment button still doesn’t appear on the checkout page
  • One user suggested trying a third-party solution: Shopify Stripe Checkout

Resolution: The issue remains unresolved, with no definitive explanation for why iDEAL isn’t displaying despite proper configuration.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

Hello All,

I want to give my customers the option to pay with Ideal. Unfortunately, I only see the option to pay with a credit card. Ideal is the most used method of payment in the Netherlands, so I also want to that option on my website.

I have shopify payments, I also selected Ideal there, but I still don’t see an Ideal button. Is this possible to arrange? Because without Ideal I will miss a lot of customers.
I have searched the website several times for the answer to my question but I haven’t been able to find a clear answer. I hope one of you can help me.

Thank you very much in advance.

Kind regards,
Caroline

2 Likes

Try the third party solution Shopify Stripe Checkout.

1 Like